🚀Getting started

1. Open Gebi and tap “Register my business”. Pick your business type.
2. Tick the services or products you sell and set your prices. You can change them later.
3. Add your Telebirr and CBE accounts exactly as the name appears on receipts.
4. Add your team. Each cashier gets a 4-digit PIN; write it down for them.
5. Install My Gebi SMS on the phone that receives Telebirr/CBE messages and connect it (next topic).

📩Connect the shop phone (My Gebi SMS)

1. On the phone that receives the payment SMS, install My Gebi SMS from the download page or the Telegram bot.
2. In Gebi: More → Connect the shop phone. If it is the same phone, tap “Open My Gebi SMS” and it connects by itself.
3. On another phone: open My Gebi SMS and type the 6-digit code shown in Gebi (valid 10 minutes).
4. Allow SMS permission. From now on every Telebirr/CBE payment appears in the Inbox within seconds.
5. Keep the phone charged and on the internet. My Gebi SMS only reads messages from 127 and CBE.

📥Assign a Telebirr/CBE payment

1. When a customer pays, the phone beeps and the payment appears in the Inbox.
2. Tap the payment. Choose who served the customer and what they bought.
3. Optionally pick the customer, so their visits are counted.
4. Tap Confirm. If they paid more than the bill, the extra is saved as the worker's tip.
5. If it is a ብድር (credit) payment, tap “Credit payment” instead and pick the customer.
6. Only a tip (given later, or forgotten when paying)? Tap “only a tip for someone” and choose the person.
7. A yellow card “Is CBE account …1234 this business's account?” means money came to an account you have not added. Yes adds it and the payments appear in the Inbox; No ignores that account from then on.
8. Under each payment, suggestions: an online order waiting for this amount (tap: the order is paid), a ብድር customer paying back, a regular customer. Owner: “Not a sale” for family money, loans or your own transfers; “Always” remembers that payer.
9. New sale → double tap a person's name (or hold it): their sales today, 7 or 30 days, sorted by time or amount, whether each payment is proven, and their tips. The owner can correct a tip there.

💵Record a cash sale

1. Go to New sale. Choose the worker and the items.
2. Keep “Cash” selected. If the customer gave more than the bill, type what they gave: the rest is the tip.
3. Tap Save sale. It appears in Today.
4. A tip in cash later, with no new sale? At the top of New sale choose “Tip only”, the person and the amount.

📷Scan a receipt QR (camera or photo)

1. Use this when the payment did not reach the Inbox, or as a backup.
2. New sale → choose worker and items → Scan QR.
3. Point the camera at the QR on the customer's receipt. If they sent a screenshot, tap “From photos” and pick it.
4. Tap Save sale. Gebi checks the receipt and blocks any receipt used twice.

👥Customer book

1. More → Customers. Tap + to add a name and phone number.
2. When you save a sale, tap “Customer” and pick them: their visits and spending are counted.
3. Regulars: people who come often. Haven't come back: regulars missing for 30 days or more.
4. Open a customer to see what they usually take, who serves them, and call or SMS them with one tap.
5. Telebirr/CBE payers are added by themselves with the name from the payment.

📅Bookings (appointments)

1. More → Bookings (cashiers: the Bookings tab). Pick the day and tap +.
2. Choose the customer, the worker (or anyone), the services and the time.
3. Gebi warns if the worker already has a booking then, or is off that day.
4. The worker gets the booking on Telegram if connected. Tap “Remind” to SMS the customer.
5. When they arrive, tap the booking → “Start sale”: the worker and services are filled in.

🌐Customers book online (link, QR, Telegram)

1. More → Online booking. Your shop has its own link and QR code.
2. Print the poster and put it on the mirror or the door; share the link on Telegram, TikTok or Instagram.
3. The customer picks the service, the person (or anyone), the day and a free time, and types name and phone. Or does the same with buttons in the Gebi Telegram bot.
4. Gebi only shows times that are really free: working hours, days off and other bookings are respected.
5. Choose: confirm by itself, or you approve each one (in the app or straight from Telegram).
6. The till beeps, the worker gets it on Telegram, and Telegram customers get a reminder 2 hours before.
7. Set how long each service takes in Staff & services → the service, so bookings fit.

📒ብድር: credit for customers

1. More → ብድር (Credit). Pick the customer, or add them with their phone.
2. “Took goods”: pick the items they take today (or type an amount). It adds to what they owe.
3. “Paid”: when they pay back, type the amount and how they paid (cash, Telebirr, CBE).
4. A Telebirr/CBE payment in the Inbox can be marked as a credit payment directly.
5. At the end of the month, open the customer → “Bill”: send it by SMS or Telegram, or share the PDF.
6. Owners can set a limit per customer; Gebi stops the cashier above it.

📶When the internet is off

1. Keep selling: cash and scanned sales are saved on the phone.
2. An orange bar shows how many are waiting. They are sent by themselves when the internet is back.
3. Scanned receipts are checked when they are sent; until then treat them as not yet confirmed.

🔒Close the day

1. Cash taken from the till during the day? Record it with “Cash taken from the till”.
2. In the evening: Today → Close day. Count the cash in the drawer and type it.
3. Gebi shows what was expected (cash sales and credit paid in cash, minus cash taken) and the difference.

🎁Review payments and pay tips

1. More → Review & tips. Sales with a problem (paid less, receipt not found) wait here.
2. Approve or reject each one with a short reason; everything is logged.
3. Tips to pay shows what each person has earned. Hand over the money, then tap Paid.

🧾Expenses and profit

1. More → Expenses → Add expense: rent, salary, supplies, stock and more.
2. Bought several things? Add each item with how many and the price; the total adds itself. Things you bought before come up as you type.
3. Choose how it was paid (till cash, your cash, Telebirr, CBE). Till cash is taken off the cash expected when the day is closed.
4. Tap any expense to change it, remove it, or “Buy the same again”.
5. Tick “Repeat every month” for rent and salaries: Gebi adds them by itself.
6. The dashboard and reports show your profit: income + credit paid back − expenses − commission.

💼Pay statements

1. More → Pay statements. Pick the month.
2. Each person's commission, advances, salary paid and tips are worked out for you.
3. Tap “Send on Telegram” so they see their own statement.

🗓Schedule and days off

1. More → Schedule. Set each person's working hours for the week.
2. Tap a day to add a day off, sick day or leave.
3. Month view can show Ethiopian, Gregorian and Islamic dates with holidays.

📊Reports, PDF and Excel

1. More → Reports. Tap a month or choose any period.
2. See income, profit, each person's work, best sellers and busy hours.
3. Download PDF or Excel to print or send to your accountant.

🪪My Gebi Staff: the staff app

1. Each staff member can see their own sales, tips, pay, schedule and your feedback on their own phone.
2. Owner: More → Staff & items → the person. Save their phone number; “My Gebi Staff on their own phone” is on.
3. Staff: install My Gebi, tap “I work at a shop: My Gebi Staff”, log in with that phone number and their PIN.
4. They can ask for time off; you approve or decline at the top of Schedule (and get a Telegram message).
5. Give feedback with stars and a note from their page. Staff only see their own numbers and cannot record sales from their phone.

🛍️Your online store

1. Owner: More → Online store → Items → Add item. Name, price, category, up to 6 photos and a description.
2. Choices: for clothes or flavours add Size, Colour… The customer picks one.
3. How you sell it: Fixed price; Offers (customers can offer less; you accept, decline or reply with your price); or Auction (customers bid, the highest bid wins when time ends).
4. Categories: put them in the order customers see; rename or delete them.
5. Ready list (Items, or More → Staff & items): a full menu for your business type, by category, with a suggested price for each. Tick what you sell, set your prices, add them all at once. Not in the list? Add it by hand.
6. Item details: amount and unit (500 g, 1 l), how many in the pack, size, colour, flavour or model, and up to 8 more rows. Keep the name short; buyers can search the details. Amber fields are still needed.
7. Items → Start from a template: add many ready items with photos at once. Each comes marked “Check price”: set your price and how many you have, then Save. “Use a ready photo” takes a photo already on My Gebi instead of uploading one.
8. Store tab → Business profile: logo, cover photo of the shop front, up to 8 photos, about, opening hours and your Telegram, WhatsApp or Instagram. Buyers see it at the top of your store.
9. Store tab → Reviews: buyers who received an item rate it with stars. Reply politely; everyone sees your reply.
10. Store tab → Visitors: how many people looked at your store today, in 7 and 30 days, and which items they opened most. Many visitors but few orders? Check the price, the photos and the details.
11. Store tab: turn the store on, add delivery and its fee and the shop Telebirr number. Share the link or QR.
12. Store tab → Shop location: city, sub city, area and a landmark everyone knows. Stand inside the shop and tap “Use my current location”: buyers get Directions and couriers find you.
13. Buyers fill one cart from many shops and pay each shop directly. You get your own order, as before, with their address, map pin and a second phone.
14. The till beeps for each order or offer. Orders: Accept → It is ready → Handed over saves it as a normal sale.
15. An auction winner who does not pay or come: Next bidder gives it to the second highest.
16. My Gebi store fee: your first online orders are free, then a small % of each finished order. See and pay it on the Store tab.

🏠Houses, offices and land (agents)

1. Register as “Real estate agent (delala)”, or as an online seller if you are the owner.
2. Items → Add item: a clear title (“3 bedroom villa, Bole Atlas”), the price (rent per month, or the sale price) and good photos.
3. Department “Houses & property”, then the kind: house, apartment, land, office, shop space…
4. Property details: rent or sale, bedrooms, bathrooms, size, sub city, area, a landmark, and stand at the property to add its GPS pin. Tick parking, title deed (ካርታ), water, generator, negotiable.
5. Buyers find it on mygebi.com/market (filters: rent or sale, bedrooms, sub city, price) and tap “Request a viewing”. You get it on Telegram and in Store → Viewing requests.
6. Call them, mark Called / Visited / Closed and keep a note. When it is rented or sold, tap “take it off the market”.

🌍My Gebi Market and sellers

1. mygebi.com/market shows items from every open store. Customers search, filter by department, and open your store to buy.
2. Online store → Store: “Show my items on My Gebi Market” is on by default. To be listed, an item needs a photo, a department, the kind of item and how many you have. Add the country it is made in and the brand: customers ask for it.
3. No shop? On the first screen tap “No shop? Sell online”: a free seller account with only the online store. They pay only the store fee.
4. Shops: Online store → Sellers → “Take items from sellers” and choose your share (for example 15%).
5. A seller asks with an item and how many they bring. Accept: it appears in your items; sell it at the till or online.
6. Each sale is counted for the seller. “I paid the seller” records what you paid; both of you see the same balance.
7. The blue Verified tick: call My Gebi to have your ID or trade licence checked.
8. Buyers confirm their phone with Telegram (free) before an offer or a bid, so fake bidders are rare. They get your order updates on Telegram too.
9. Rules: real photos and prices, only items you may legally sell. My Gebi can hide an item or take a shop off the market; you see why on the item.

🛵Delivery partners

1. Online store → Store → Delivery: “We deliver”, set the fee, then choose “My Gebi delivery partners”.
2. When a delivery order is ready, tap “It is ready”: approved couriers near you see the job.
3. A courier takes it and comes. Give them the items and tap “Handed to the courier”.
4. The customer gives the courier the 4-digit code from their order page. Then it is a sale, by itself.
5. Cash on delivery: the courier keeps the delivery fee and must send you the rest by Telebirr within 3 hours. When the payment SMS reaches the shop phone it closes by itself. A late courier gets no new jobs.
6. Store → Delivery partners and their cash: each courier's photo, plate, stars, how fast they deliver and pay, what they still owe you with the deadline, and Received for cash in your hand. Rate each delivery.
7. Paid on delivery: the courier keeps the fee and owes you the rest. Paid by Telebirr: you owe the courier the fee. See and settle it in “Money with couriers”.
8. Not delivered: the courier brings it back. Call the customer, then “Send again” or cancel.
9. Every delivery order shows the buyer's address and “Open in Maps” when they shared their location. Couriers get a Navigate button for the shop and the buyer.
10. A courier who types a wrong code 5 times is stopped and you get a message: call the buyer to check they got it.

✈️Telegram reports

1. More → Telegram reports → Connect me. Telegram opens; tap Start.
2. You get the day's report every evening, and buttons for Today, Yesterday and This week.
3. Connect each worker too: they get their own daily summary.
4. Connecting Telegram also lets you reset your password if you forget it.

🔑Forgot password or PIN

1. Owner: on the login screen tap “Forgot password?” and type your phone number.
2. If your Telegram is connected, a 6-digit code arrives from the Gebi bot. Type it and choose a new password.
3. No Telegram? Call Gebi support: we check it is you and give you a temporary password.
4. Cashier forgot the PIN: the owner opens Staff → the person → New PIN.

⭐Paying for Gebi

1. The first month is free. More → Subscription shows your plan and days left.
2. Send the amount by Telebirr to the number shown, then type the transaction number from the SMS.
3. It is confirmed by itself in a minute. 12 months cost the price of 10.
4. If you don't pay, sales keep working; only the dashboard and reports pause.

📲Updating the app

1. When a new version is ready, a green bar appears at the top. Tap it.
2. Or ask the Telegram bot: tap “Download Gebi” and install the file.
3. Your data stays on the server; updating never loses anything.

Need help?
📞 +251911786358✈️ @GebiReportsBot